Return to French Corner

Frequently Asked Questions

Everything You Need to Know About French Corner

Ordering & Confections

What makes French Corner cheesecakes unique?
All our cheesecakes are authentically slow-baked in small artisanal batches using 100% pure cream cheese, real French butter, pure Madagascar vanilla, and Belgian chocolate. Unlike mass-market gelatin sets, our cheesecakes have a dense, velvety melt-in-the-mouth texture.
Can I purchase individual slices or whole cakes?
Both! You can purchase individual fresh slices (starting at ₹95) or full 1kg whole cakes for celebrations. We also offer a custom Build Your Own 4-Slice Box allowing you to sample 4 different cheesecake flavors with savings.
How should I store my desserts after delivery?
Cheesecakes must be kept refrigerated between 2°C and 4°C and are best enjoyed chilled within 48 hours. Fudgy brownies and authentic baklava rolls can be stored at cool room temperature or gently warmed for 10 seconds before serving.

Delivery & Timings

What are your operating and delivery hours?
  • Doorstep Delivery: Daily from 4:00 PM to 10:00 PM.
  • Takeaway & Pick-up: Daily from 12:30 PM to 10:00 PM at our bakery in Zakir Nagar, Mango, Jamshedpur.
How do you ensure desserts don't melt during transit?
We use dedicated Cold Chain Delivery. Every order is packed in custom insulated food-grade containers with chill-packs, keeping the desserts at an optimal temperature right up to your doorstep.
Is delivery free?
Yes! All orders above ₹200 receive 100% Free Doorstep Delivery across our Jamshedpur delivery perimeter.

Sweet Rewards & Payments

How does the Sweet Rewards loyalty program work?
Whenever you order through our mobile app, you automatically earn 5% cashback in Sweet Reward points (1 Point = ₹1). These points are credited to your in-app wallet immediately after order confirmation and can be applied during checkout to discount future orders! Points are valid for 60 days.
Which payment options are supported?
We accept all major online payment methods via Razorpay (UPI, Google Pay, PhonePe, Paytm, Credit & Debit Cards, Net Banking) as well as Cash on Delivery (COD).

Account & Data Deletion Guide

Google Play & Apple App Store Privacy Compliance:
In accordance with Google Play's Account Deletion Policy and Apple App Store Guideline 5.1.1(v), French Corner provides a simple, permanent way for all users to request and delete their account and associated personal data, either inside the mobile app or via this website without needing the app installed.
How can I permanently delete my French Corner account?
You can delete your account through either of two straightforward methods:

Method 1: Inside the Mobile App (iOS / Android)
  1. Open the French Corner app.
  2. Tap the Profile tab in the bottom navigation bar.
  3. Scroll to the bottom and tap "Delete Account" (shown in red).
  4. Confirm your choice on the confirmation prompt. Your account will be deleted instantly.

Method 2: Online Web Portal (No App Needed)

If you have uninstalled the app or prefer to request deletion via web, simply visit our dedicated self-service deletion portal:

Go to Account Deletion Request Portal
What data is deleted and what is retained?
Data Permanently Erased:
  • Your customer profile (Name, registered email address, mobile phone number).
  • All saved delivery addresses and GPS coordinate markers.
  • Authentication tokens, Apple ID user identifiers, and device push notification tokens.
  • Accumulated Sweet Rewards loyalty points and active coupon associations.
Data Retained:

Past completed financial order invoices and tax records are securely archived for statutory audit compliance as mandated by the Income Tax Act, GST regulations, and corporate accounting laws of India.

Support & Bakery Helpdesk

Have a question not answered here?
Our customer care team is available 7 days a week:
WhatsApp Hotline: +91 8877374363
Phone Support: +91 9006176619
Email: support@frenchcorner.in
Bakery Kitchen: Zakir Nagar, Mango, Jamshedpur, Jharkhand - 831012